HOTEL DES GRANDES ROUSSES

Concierge Service at Grandes Rousses Hotel & Spa

Nothing to organize, everything to enjoy.

Amid the grandeur of Alpe d’Huez, where sunlight glistens on snow-capped peaks, our concierge designs your tailor-made ski holiday—crafted to the finest detail. From your very first exchange until your return home, our team orchestrates every aspect with care: accommodation, ski passes, equipment rental, ski lessons, mountain activities, and wellness experiences. All that’s left for you is to savour the pure pleasure of living the mountain to the fullest.

Concierge service redefined: we don’t manage properties— we create bespoke ski holidays, shaped around your desires and passions.

Before Your Arrival – Effortless Winter Holidays

Once your booking is confirmed, our luxury hotel concierge in Alpe d’Huez becomes your dedicated point of contact. Every detail of your ski stay is carefully arranged to ensure fluidity, comfort, and peace of mind.

Seamless transfers: private transport from Grenoble train station or Lyon/Geneva airports—taxi, chauffeur, or private shuttle, all organized for you. Ski passes & insurance: your Alpe d’Huez Grand Domaine passes prepared in advance, with optional ski insurance for total peace of mind. Integrated ski shop: enjoy on-site equipment rental with the latest gear and direct access to the slopes and lifts. Ski lessons & guidance: reservations for alpine or cross-country skiing lessons with certified instructors, from beginners to experts. Wellness & gastronomy: priority bookings at Spa des Alpes, bespoke massages, dinner reservations at L’Espérance, Les Mas’Hauts, or après-ski drinks at Aux Grands Rouges. Families & children: easy registration for kids’ clubs and snow gardens, scheduled around your ski days. Pet-friendly service: dogs and cats are welcome, with a personalized welcome pack in-room. Personal touches: customized minibar, romantic setup, champagne, birthday surprises—no detail overlooked.

Before your arrival, a personalized stay-preparation form helps us tailor every aspect of your visit—so everything is ready, exactly as you imagined.

During your stay – The luxury of simplicity

Set at the foot of the slopes, our House offers ski-in, ski-out access to the Alpe d’Huez ski area: step outside, and the mountain awaits. Our concierge team, available seven days a week, ensures your days flow effortlessly, marked by comfort and discovery.

Ski & mountain: ski passes and equipment ready upon arrival, personalized adjustments on request, immediate access to the lifts. 
Après-ski delights: snowshoe walks at sunset, toboggan runs, igloo evenings, and gourmet tastings with panoramic Alpine views. 
Reservations made easy: restaurants, spa, ski instructors, transfers, and experiences—all booked in one gesture. 
Extra services: valet, porter, shuttle, laundry, room service. 
Direct communication: by phone, WhatsApp, or email—your concierge remains at your disposal at all times.

Every day unfolds in harmony with your desires—simple, fluid, and filled with the essence of mountain living.

Parking

Valet parking, luggage handler and hunter

Pay car park by prior arrangement

Electric recharging points by prior arrangement

Shuttle bus to get around the resort

Wellness and hygiene

Fitness room

Laundry and dry cleaning

Shoe cleaning service

Courtesy bathroom available

Activities

Ski in ski out

Ski shop into the hotel

Concierge service

Room service

V.I.D (very important dog) welcome pack

Smart-inclusive stay

Manage your ski passes and lessons

Free and unlimited WiFi

Access for people with reduced mobility - 2 rooms fully adapted for people with reduced mobility

Read more Close

Activities & experiences – The mountain, reinvented

Here, the mountain reveals all its facets. Our concierge curates personalized itineraries that blend adventure, serenity, and wonder.

Alpine skiing: 250 km of sunlit slopes from the Pic Blanc summit to the pristine valleys below. 
Nordic skiing & snowshoeing: forest trails, breathtaking panoramas, silence and pure air. Unique experiences: dog sledding, snowmobiling, paragliding above the peaks, mountaintop yoga, gourmet picnics in the snow, ice climbing. 
Well-being & relaxation: Spa des Alpes, outdoor heated pool, Nordic bath, sauna with a view—the ultimate après-ski indulgence.

Your mountain becomes a playground of emotions—shaped by your dreams, elevated by our expertise.

Read more Close

The world of little ones – First joys on the slopes

Our Famille Plus-certified hotel welcomes families to share the magic of winter in the Alps. Each stay is designed to spark joy, curiosity, and laughter.

Personalized welcome: bedtime stories, “Little Prince” gift set, afternoon treats, and ski medal ceremonies every Friday. 
Family amenities: baby beds, bottle warmers, playroom, children’s menus, colouring activities. 
Lessons & clubs: easy registration for ESF ski lessons (alpine or Nordic) and kids’ clubs. Shared moments: ice rink, cinema, torchlight descents, and après-ski fun for all ages.

A tailor-made family stay where every generation finds its own rhythm between snow, fun, and wonder.

Travelling with your pet

Because true holidays include every member of the family, our House welcomes your four-legged friends with care. Soft bed, food bowl, and welcome treats await them. Dog-sitting and walks through the snow or village available on request. A pawsitively perfect stay—because mountains are better when shared.

Read more Close

All-inclusive stays – Freedom and serenity

For those seeking simplicity, our smart inclusive stays offer a refined, seamless experience.

Ski & Spa: accommodation, ski passes, equipment, dinners, and treatments at Spa des Alpes. 
Family stay: connecting rooms, children’s activities, wellness area, half-board. 
Romantic escape: panoramic suite, champagne on arrival, gourmet dinner, couple’s massage, in-room surprise.

Request your personalized quote for an all-inclusive ski holiday in Alpe d’Huez.

Read more Close